Subscription and coin transactions are processed by the Apple App Store (on iOS) and Google Play (on Android), so if there's a problem with a purchase or payment, both companies have support systems to handle refund requests:
Our Coins Refund Policy
Coins used to unlock chapters are considered final, and cannot be returned or exchanged.
However, we do understand that there may be special circumstances in which some sort of adjustment is warranted. In such cases, we reserve the right to modify our policy on a case-by-case basis.
In such cases, please reach out to our Support team. To receive help as quickly as possible, please make sure that you are using the email address that's associated with your INKR Comics account.