Here are some basic steps you can take if your INKR Comics app isn't working as you expect it to:
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Force quit and reopen your app
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Double-check your internet connection
- If you're on Wifi, try using data. If you're on data, try using wifi.
- Reboot your device and check for an internet connection.
- If there is still no internet connection reboot the router and any modems in use.
- If you are still not getting an internet connection, contact your internet service provider.
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Check for app updates
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Log out and back into your INKR Comics account
- Close any other apps you’re not using
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Restart your device
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Clear your app cache and data
- Android: Go to Settings > Apps > Comics > Storage > Select Clear Cache and Clear Data
- iOS: Uninstall/Reinstall INKR Comics app
- Update your device
What if none of this works?
Click here to contact our Support Team. Share with us which troubleshooting measures you've already taken, some info about your device and Internet connection. Our team will check and get back to you ASAP.